THIRST Frequently Asked Questions

What areas does Thirst - Liquor On Demand deliver to?

For Makati, Taguig, Pateros, Mandaluyong, Pasig, San Juan, Quezon City, Malabo, Valenzuela, Caloocan, Marikina, Pasay, Manila, Paranaque, Muntinlupa, Las Pinas, Antipolo, Angono, Cainta, and Taytay.

Order cut-off  is at 8PM, orders placed after 8PM will be delivered on the next working day. 

 

Thirst - Liquor On Demand only delivers to cities with no liquor ban implemented by the LGU!

 

For pick up options kindly reach out to our customer service via our Chat icon.

 

Do you have a loyalty program?

Yes we do! Earn rewards on every transaction you make on Thirst – Liquor On Demand! Click the profile tab to view your loyalty level and discount percentage.

 

How does your loyalty program work?

Spend the following amounts on Thirst – Liquor On Demand to enjoy exclusive loyalty discounts on your succeeding purchases, valid for 12 months.


Novice: Accumulated spend of 30,000 pesos unlocks a 4% discount on every transaction


Enthusiast: Accumulated spend of 60,000 pesos unlocks a 6% discount on every transaction


Afficionado: Accumulated spend of 90,000 pesos unlocks an 8% discount on every transaction


Connoisseur: Accumulated spend of 120,000 pesos unlocks a 10% discount on every transaction

 

How are you keeping sanitized?

Our riders will be wearing face masks and we make sure to wipe down the bottles you have ordered before it is packed. Our riders also carry hand sanitizer and the payment terminals are wiped clean after every use.
 

How long will it take for my order to be delivered?

Your order is usually delivered within 4 hours of order placement, if placed within operating hours. (standard delivery method).
 

What is Thirst - Liquor On Demand?

Thirst is an on demand liquor delivery service accessible via web or mobile app. We deliver liquor right to your doorstep!

 

What does Thirst - Liquor On Demand sell?

Thirst sells Imported Spirits, Wine, Beer and Non - Alcoholic Beverages via our online Website or Mobile application
 

Accepted Payment Methods

Online Payment, Gcash, Cash On Delivery, Credit Card on Delivery, Debit Card on Delivery (Visa, Mastercard, BancNet), Bank transfer to BDO Unibank account.

 

For Bank transfer: BDO Unibank

***Proof of payment will be required before the order is processed.You may send proof of payment, along with your order ID on our chat icon***

 

What are Thirst’s delivery hours?

Regular Schedule: Monday to Sunday, 10AM to 9PM, order cut-off is at 8PM

 

What is the Delivery Fee?

For standard delivery, a fee of 80 pesos will be added to the total bill for orders below 1,000 pesos. Free delivery for all orders above 1,000 pesos.
 

For any Customer Service concerns, reports, returns, etc..

You may reach Thirst using the chat icon on the website or application, you may also send an email to

customer_service @thirst.com.ph, you may also call our landline: 5310-0470 to talk to a customer service representative.